Privacy Policy

When you request a quote, book service, contact us, or buy a gift card, you give us:

• Your name, email, phone number, and address
• Details about your dogs and yard — how many dogs, their names and breeds, how often you want service, and any gate or access notes you leave us
• For gift cards, the recipient's name and email, plus any message you write
• Notes and photos from your visits

Payments go straight to Stripe or Sweep & Go. We never see your full card number.

If you refer a friend, you give us their name, email, phone, and city. Please ask them first. If someone referred you and you'd rather we didn't have your info, email us and we'll delete it.

Our website also picks up the usual technical details on its own: your IP address, browser, device, and which pages you visited.

To quote your job, schedule and perform the service, text you when we're on the way and when we're done, take payment, answer your questions, send promotions if you said yes to those, keep spam bots off our forms, and see which ads actually bring in customers.

If you gave us your number, we'll text you about your service, and sometimes about deals. How often varies. Your carrier's usual message and data rates apply.

Reply STOP to any text to stop marketing messages, or HELP if you need help. You'll still get messages about visits you've actually scheduled — otherwise you wouldn't know we're coming.

We don't sell your information, and we don't hand your contact info to anyone for their own marketing.

We do use these companies to run the business:

• Sweep & Go — your account, scheduling, and billing
• Stripe — card payments
• Supabase — our database and staff logins
• Resend — sending email
• Cloudflare and Vercel — running and protecting the website
• n8n — getting new inquiries to our team

Our site also has ad tags from Google and Meta (Facebook and Instagram). They tell us which ads are working and let us show our ads to people who've visited the site. Some state laws call that "targeted advertising." You can turn it off — see below.

We'd also share information if the law required it, or if we ever sold the business.

Cookies keep the site working and show us what's useful. Your browser can block them, but parts of the site — quotes and checkout especially — may stop working right.

To cut down on personalized ads, use Google ad settings and Meta ad preferences. Or just email us and we'll take you out of our ad audiences.

New Jersey law says you can ask us to:

• Tell you what information we have about you
• Fix anything that's wrong
• Delete it
• Send you a copy
• Stop using it for targeted ads

Email support@poopalsnj.com or call 609-766-5262 and tell us what you want. We'll get back to you within 45 days. If we turn you down, you can ask us to look again, and if you're still unhappy you can complain to the New Jersey Division of Consumer Affairs.

Asking won't cost you anything or change the service you get.

For as long as you're a customer, plus a few years after that for taxes, warranties, and any disputes. Quote requests that never turn into service get cleared out sooner.

The site uses encrypted connections, only the people on our team who need your information can see it, and card payments are handled by processors built for that. No system is perfect, but we take this seriously.

Our service is for adults. We don't knowingly collect information from children under 13. If you think we have, tell us and we'll delete it.

If we change this policy, we'll update the date at the top. If it's a big change, we'll tell you directly.

Or use our contact page.